Skip to main content
A custody account (Cuenta Custodio) is an escrow-like account within TMT that holds ticket revenue collected through a specific payment method on behalf of a client (producer). Funds accumulate in the custody account as ticket sales occur and remain there until a payout is approved and disbursed to the client’s registered payout account. Each custody account is scoped to a single client, a single currency, a payment type, and a country. Payment methods are linked to custody accounts so that every incoming payment is automatically attributed to the correct account.

Routes

RoutePurpose
/cuenta-custodioList of all custody accounts
/cuenta-custodio-detalle?id={id}Account detail with balance and orders
/cuenta-custodio-crearCreate a new custody account
/cuenta-custodio-editar?id={id}Edit an existing custody account
/cuenta-custodio-orden-detalle?custody_account={id}&order_id={orderId}Detail view for a single order within a custody account

Creating a custody account

Navigate to /cuenta-custodio-crear or click Crear Cuenta Custodio in the list view.
1

Name the account

Enter a descriptive label in Nombre that identifies the client, payment type, and currency (for example, “Custodio Transferencia USD - Productor XYZ”).
2

Select the payment type

Choose a value from Tipo de Pago. This determines which payment methods can be linked to this account.
3

Select the currency

Choose the Moneda (currency) for the account. All balances are tracked in this currency.
4

Select the country

Choose the País from the location list. For Venezuelan accounts (ve), additional banking fields appear automatically.
5

Select the client

Choose the Cliente / Productor who owns this account. You can assign it to TMT itself or to any registered client.
6

Fill in bank details (Venezuela only)

If the country is Venezuela (ve), the following additional fields are required:
  • Banco — the bank institution holding the account
  • Tipo de Cuenta — savings (Ahorro) or checking (Corriente)
  • Saldo Inicial de la Cuenta — the opening balance in whole numbers
  • Número de cuenta — the 16-digit (minimum) account number
7

Enter manager contact details

Fill in the Datos del Encargado section:
  • Nombre del Encargado — full name of the account manager
  • Email del Encargado — valid email address
  • Teléfono del Encargado — phone number with country code (Venezuela and US are preferred defaults)
8

Save the account

Click Guardar to create the custody account. Click Cancelar to go back without saving.
The opening balance field is only visible and required for Venezuelan accounts. For other countries, the initial balance is automatically set to zero.

Account validation

After creating a custody account, its opening balance status is Pendiente de Validación. An administrator must validate the account before it can receive and release funds. To validate an account:
  1. Open the account detail at /cuenta-custodio-detalle?id={id}.
  2. Click Validar Cuenta (visible only when the account has not yet been validated).
  3. Confirm the action in the dialog that appears.
Once validated, the Balance inicial disponible indicator changes from Pendiente de Validación to Validado, and the Validar Cuenta button is hidden.
Validation is a one-way operation. Once an account is validated, the opening balance is marked as available and cannot be rolled back through the UI. Verify all account details before confirming.

Account detail

Navigate to /cuenta-custodio-detalle?id={id} to view a custody account’s full record.

Main panel

Account details
  • Name, payment type, country, currency, and creation date
Financial information
  • Saldo Disponible — funds available for disbursement
  • Saldo Pendiente — funds that have been collected but not yet cleared
Bank data (shown for Venezuelan accounts)
  • Bank name, account type, and account number
Orders The orders section lists all transactions attributed to this custody account. Expand the accordion to view the orders table, which shows:
ColumnDescription
Nombre del EventoEvent linked to the order, with the order ID below
TaquillaOffice that processed the payment
Nombre de pagoPayment method name
Tipo de pagoPayment type category
FechaDate the order was created
Fecha ConfirmadoDate the order was confirmed
MontoAmount in USD
EstatusAprobado (approved) or Por aprobar (pending approval)
Click the eye icon or the order row to navigate to the order detail at /cuenta-custodio-orden-detalle.

Side panel

  • Status — ACTIVO or INACTIVO with a color indicator
  • Balance inicial disponible — Validado (validated) or Pendiente de Validación
  • Datos del Encargado — manager name, email, and phone
  • Cliente / Productor — client name and ID

Editing a custody account

Navigate to /cuenta-custodio-editar?id={id} from the list or detail view. The edit form uses the same fields as the creation form, pre-populated with current values. Click Guardar to save changes.

Build docs developers (and LLMs) love