What are Links?
Links provide URL shortening with analytics tracking:URL Shortening
Create short, memorable URLs:
- Custom slug generation
- Clean, professional links
- Easy to share
- QR code compatible
Click Tracking
Track every click:
- Click counts
- Geographic location
- Device and browser
- Referrer sources
- Time-based analysis
Use Cases
Social Media
Share trackable links:
- Twitter/X posts
- Facebook updates
- LinkedIn articles
- Instagram bio links
Marketing Campaigns
Track campaign performance:
- Email campaigns
- Print materials
- QR codes
- Offline advertising
Content Distribution
Monitor content sharing:
- Blog post links
- Resource downloads
- Partner links
- Affiliate tracking
Event Promotion
Track event marketing:
- Registration links
- Event announcements
- Speaker promotions
- Sponsor tracking
Creating Links
Generate a new tracking link:Enter Details
Provide the following information:Name: Internal identifier for the link (e.g., “Summer Sale Campaign”)Destination URL: The full URL where users will be redirectedShort Link: Your shortened URL is automatically generated
Link Components
Name
Internal reference name:- Descriptive and meaningful
- Only visible to you
- Helps organize links
- Used for searching and filtering
- “Blog Post - Getting Started”
- “Twitter Campaign - Q1 2024”
- “Email Newsletter - Week 12”
- “Print Ad - Magazine Insert”
Destination URL
The target URL where users are redirected:Must be a valid, complete URL including
https:// or http://Short Link (Slug)
The shortened URL:- Randomly generated by default
- 9-character alphanumeric code
- Can be regenerated before saving
- Permanent once created
Link Analytics
Track performance of your shortened links:Click Metrics
Total Clicks
Total number of times your link was clicked.
Unique Visitors
Number of unique individuals who clicked.
Click Rate
Clicks over time showing engagement trends.
Click Analytics Dashboard
Each link has its own analytics dashboard showing: Traffic Chart- Click volume over time
- Hourly, daily, or monthly views
- Trend visualization
- Peak activity times
- Countries clicking your link
- Regional distribution
- City-level tracking
- Interactive map view
- Desktop vs mobile clicks
- Browser distribution
- Operating systems
- Screen sizes
- Where clicks originated
- Social media platforms
- Websites linking to you
- Direct vs referred traffic
Link analytics use the same powerful analytics engine as website tracking, providing detailed insights.
Managing Links
Editing Links
Update link details:Update Information
Modify the name or destination URL.
The short link slug cannot be changed after creation.
What Can Be Changed
- Name: Update the internal reference name
- Destination URL: Change where the link redirects
What Cannot Be Changed
- Slug: The short URL code is permanent
- Creation Date: Historical timestamp
- Click History: Analytics data is preserved
Deleting Links
Remove links you no longer need:
Considerations before deleting:
- Is the link still being used?
- Do you need the analytics data?
- Are there external references to this link?
- Consider archiving the data first
Team Links
Links can be created under teams for shared access:Creating Team Links
Team Permissions
Manager
Full access:
- Create links
- Edit links
- Delete links
- View analytics
Member
Standard access:
- Create links
- Edit own links
- View all analytics
- Cannot delete team links
View Only
Read-only access:
- View links
- View analytics
- Cannot create/edit
- Cannot delete
Link Best Practices
Naming Conventions
Use clear, consistent naming: Good Names:- “Twitter Post - Product Launch - 2024-03”
- “Email Newsletter - Week 12 - CTA Button”
- “Instagram Bio Link - Q1”
- “Print Ad - Magazine A - Page 23”
- “Link 1”
- “Test”
- “asdfsdf”
- “New link”
Destination URLs
Best practices:- Use full, absolute URLs
- Include UTM parameters for additional tracking
- Test the destination before creating the link
- Use HTTPS when possible
- Avoid overly long URLs in the destination
Organizing Links
- Use consistent naming conventions
- Create links under appropriate teams
- Archive or delete old campaign links
- Document link usage internally
- Keep a spreadsheet of active campaigns
Links vs UTM Parameters
Both track campaigns but serve different purposes:| Feature | Links | UTM Parameters |
|---|---|---|
| URL Shortening | Yes | No |
| Click Tracking | Yes | Tracked on destination |
| Easier to Share | Yes | Long URLs |
| Deep Analytics | Link-specific | Website-level |
| Best For | Social, Print, QR | Digital campaigns |
| Setup | Create link | Add parameters |
Pro tip: Use both together! Create a short link with a destination URL that includes UTM parameters for comprehensive tracking.
Link Analytics Insights
Performance Analysis
Questions links help answer:- Which social platforms drive the most clicks?
- What time of day gets the best engagement?
- Which geographic regions respond to campaigns?
- Desktop or mobile users more likely to click?
- How long does campaign momentum last?
Optimization
Use link data to improve:- Timing: Post when your audience is most active
- Platforms: Focus on high-performing channels
- Messaging: Test different copy with different links
- Targeting: Focus on responsive geographic regions
- Design: Optimize for device types clicking most
Link Redirect Behavior
How links work:Umami Records Click
Click is tracked with:
- Timestamp
- Referrer (if available)
- Device information
- Geographic location
Redirects happen instantly with no perceivable delay to users.
Custom Domain for Links
Can I use my own domain for short links?
Can I use my own domain for short links?
Custom domain support depends on your Umami installation:Cloud version:
- Uses the default Umami links domain
- Custom domains may be available in higher tiers
- Configure your own domain
- Full control over link URLs
- See installation documentation for setup
Privacy and Compliance
Link tracking respects privacy:- No cookies: Tracking doesn’t require cookies
- Anonymized data: IP addresses are anonymized
- No PII: No personally identifiable information collected
- GDPR compliant: Meets privacy regulations
- Transparent: Users can see destination before clicking
Links provide analytics while respecting user privacy, unlike many third-party link shorteners.
Troubleshooting
Link not redirecting
Link not redirecting
Possible causes:
- Link was deleted
- Destination URL is invalid
- Typo in the short URL
- Service temporarily unavailable
- Verify link exists in your links list
- Test destination URL directly
- Check for typos in slug
- Try again in a few moments
No click data appearing
No click data appearing
Possible causes:
- Link just created (data not yet populated)
- No actual clicks yet
- Clicks blocked by ad blockers
- Browser privacy settings
- Wait a few minutes for data to appear
- Test the link yourself
- Note that some clicks may not be tracked due to privacy tools
- Check network tab for tracking requests
Can't create link
Can't create link
Possible causes:
- Invalid destination URL format
- Missing required fields
- Network error
- Insufficient permissions
- Ensure URL includes https:// or http://
- Fill all required fields
- Check internet connection
- Verify you have permission to create links
Comparison to Other Link Shorteners
Umami Links vs Bitly/TinyURL
Advantages of Umami Links:- Privacy-focused (no data selling)
- Integrated with your analytics
- No external dependencies
- Full data ownership
- No third-party tracking
- Included in Umami (no extra cost)
- Need advanced features (A/B testing, link retargeting)
- Require branded short domains on cloud version
- Want social media integration features
Next Steps
Pixels
Learn about tracking pixels for campaigns
UTM Tracking
Combine links with UTM parameters
Teams
Create shared links for your team
Reports
Analyze campaign performance with reports