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Overview

TripLoom AI is a conversational assistant that understands your trip context and provides tailored recommendations. Key features:
  • Page-aware context (knows what you’re viewing)
  • Trip data integration (accesses your flights, budget, itinerary)
  • Multi-turn conversations (remembers chat history)
  • Degraded mode handling (works even with partial data)
TripLoom AI is in beta. Recommendations may occasionally be inaccurate. Always verify critical information like flight times and prices.

Open the AI panel

The AI assistant appears as a collapsible side panel:
  1. Navigate to any trip page (Overview, Flights, Itinerary, etc.)
  2. Look for the TripLoom AI toggle in the page header or sidebar
  3. Click to expand the AI panel
  4. The panel slides in from the right (360px width on desktop, full screen on mobile)

Panel layout

  • Header - TripLoom AI branding with beta badge
  • Chat area - Message history with user and assistant bubbles
  • Input field - Multi-line textarea for your questions
  • Send button - Submit your message (or press Cmd/Ctrl + Enter)

Ask questions

Type your question in the input field and press Send or hit Cmd+Enter (Mac) / Ctrl+Enter (Windows).

Example prompts

On Overview page:
  • “What is my next best step?”
  • “How complete is my trip?”
  • “What am I missing?”
On Flights page:
  • “Find the cheapest nonstop option”
  • “Should I book now or wait?”
  • “What’s the best layover airport for this route?”
On Itinerary page:
  • “Suggest activities for Day 3”
  • “Is my schedule too packed?”
  • “Where should I eat dinner on Day 5?”
On Finance page:
  • “Am I on budget?”
  • “What categories should I cut back on?”
  • “When will I exceed my budget at this pace?”
Be specific about what you need. Instead of “Help with flights,” ask “Find me the fastest flight under $800.”

Understanding AI responses

The assistant’s messages appear in white bubbles aligned to the left. Response structure:
  1. Direct answer - Clear, actionable guidance
  2. Reasoning - Why the AI suggests this approach
  3. Next steps - What to do based on the answer (when applicable)

Context used

After each response, the AI shows a Context used section with:
  • Page key - Which page you’re on (e.g., “flights”, “itinerary”)
  • Page title - Trip name or page heading
  • Page details - Structured data from the current view
  • Sources - External data fetched (if any)
    • Source name
    • Status (success, partial, degraded)
    • Fetch timestamp
    • Details or error messages
This transparency lets you verify what information the AI used to generate its answer.
The AI only accesses data from your current trip. It cannot see other trips or user accounts.

Page context integration

TripLoom AI reads the current page to provide relevant answers:

Overview page

  • Trip destination, dates, travelers
  • Progress percentage
  • Next best action
  • Missing items checklist
  • Recent activity log

Flights page

  • Saved flights
  • Current search filters
  • Selected outbound/return offers (if in round-trip flow)
  • Price and duration sorting

Itinerary page

  • Day-by-day schedule
  • Status breakdown (planned vs. to-do vs. finished)
  • Calendar view mode
  • Items in current filter

Finance page

  • Budget total and currency
  • Spent amount and remaining balance
  • Daily pace (actual vs. planned)
  • Expense breakdown by category
  • Guardrail status (on track, watch, over)
Open the relevant page before asking domain-specific questions. The AI’s answers are more accurate when it has the right context.

Multi-turn conversations

The AI remembers your chat history within a session: Example conversation:
  1. User: “What’s my budget status?”
  2. AI: “You’re at 68% of budget with 40% of trip remaining. You’re on track.”
  3. User: “Should I plan another expensive dinner?”
  4. AI: “You have 320remainingforfood.A320 remaining for food. A 60 dinner fits comfortably within your pace.”
The AI references previous messages to avoid repetition and maintain context.
Conversations reset when you:
  • Refresh the page
  • Navigate to a different trip
  • Close and reopen the AI panel
Start a new conversation for unrelated questions.

Degraded mode

If external data sources fail (e.g., flight search APIs), the AI operates in degraded mode:
  • Continues answering based on your saved trip data
  • Shows a yellow warning: “Live data is partially unavailable. Recommendations may be less accurate.”
  • Lists which sources failed in the Context used section
What works in degraded mode:
  • Reviewing saved flights, itinerary, expenses
  • Calculating budget pacing from existing data
  • General trip planning advice
What doesn’t work:
  • Live flight price comparisons
  • Real-time availability checks
  • External API-dependent suggestions
Degraded mode ensures you can still use the AI even during API outages. Always verify time-sensitive data like flight prices independently.

Best practices

Ask one question at a time

Good: “What’s the cheapest flight option?” Avoid: “What’s the cheapest flight and should I book it now and what hotel do you recommend?” Multi-part questions split the AI’s focus. Ask follow-ups instead.

Reference your trip data

The AI knows your trip details, so you can ask:
  • “How many days do I have left?” (not “I’m going from May 1-7, how many days?”)
  • “Show me my saved flights” (not “Show flights from YYZ to LHR”)

Verify critical information

Always double-check:
  • Flight times and prices on the airline website
  • Budget calculations with your actual receipts
  • Itinerary times against venue operating hours
The AI provides guidance, not guaranteed accuracy.

Use specific constraints

Include your preferences:
  • “Suggest a restaurant under $50/person”
  • “Find flights with max 1 stop”
  • “Plan 3 hours for the museum”

Limitations

The AI cannot:
  • Book flights, hotels, or activities
  • Make payments or store payment information
  • Access external accounts (airline, hotel, etc.)
  • Modify your trip data (you must edit pages manually)
  • Remember conversations across sessions
  • Provide real-time updates (flight delays, cancellations)
Use the AI for:
  • Planning advice and recommendations
  • Analyzing your trip data
  • Answering “what if” scenarios
  • Prioritizing next steps

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