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As an event organizer, you can create both free and paid events on EventPalour. This guide walks you through the complete event creation workflow.

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Before You Start

To create events, you need:
  • An active workspace
  • At least Member role in the workspace
  • Approved KYC verification (for paid events only)
Free events can be created immediately after workspace setup. For paid events, complete your KYC verification first.

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Event Creation Workflow

The event creation process consists of 6 steps:
1

Basic Information

Start by providing the essential details about your event.

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Event Image

Upload a cover image for your event (optional but recommended):
  • Supported formats: JPG, PNG, WebP
  • Maximum file size: 5MB
  • Recommended dimensions: 1200x630px for best display

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Event Title

Enter a clear, descriptive title for your event:
Example: "Tech Innovation Summit 2026"
  • Maximum length: 255 characters
  • Make it searchable and descriptive

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Description

Provide a detailed description using the rich text editor:
  • Minimum: 10 characters
  • Maximum: 5,000 characters
  • Support for formatting, links, and lists
  • Include key details, agenda, speakers, and what attendees will gain

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Category

Select from predefined categories:
  • Tech & Innovation
  • Conference & Expo
  • Workshop & Training
  • Networking & Meetup
  • Music & Concert
  • Creative Arts
  • Business & Finance
  • Charity & Community
  • Festival
  • Sports
  • Food & Drink
  • Education
  • Health & Wellness
  • Travel & Tourism
  • Other (requires custom category name)
If you select “Other”, you’ll be prompted to enter a custom category name.
2

Event Details

Configure the type, pricing, and location of your event.

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Event Type

Choose how your event will be delivered:Physical
  • In-person event at a venue
  • Requires venue address
Online
  • Virtual event only
  • Requires meeting link
  • Supports Google Meet, Zoom, Microsoft Teams, or custom platforms
Hybrid
  • Both in-person and online
  • Requires both venue and meeting link

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Pricing

Select whether your event is free or paid:Free Events
  • No payment required from attendees
  • Available to all organizers
  • Attendees register directly without tickets
Paid Events
  • Requires payment through ticket purchase
  • Requires approved KYC verification
  • Configure ticket types in Step 4
  • Payments processed through Paystack
If you haven’t completed KYC verification, the “Paid” option will not be available. Complete your KYC verification to enable paid events.

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Venue (Physical/Hybrid Events)

Enter the complete venue details:
Example: "Nairobi Tech Hub, Ngong Road, Building 5"

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Meeting Platform (Online/Hybrid Events)

Select your virtual meeting platform:
  • Google Meet: Provide Google Meet link
  • Zoom: Provide Zoom meeting link
  • Microsoft Teams: Provide Teams meeting link
  • Custom Link: Any other platform
The meeting link will be sent to all registered attendees.

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Location

Specify the city and country:
  • City: e.g., “Nairobi”
  • Country: e.g., “Kenya”
This helps attendees discover events near them.
3

Date & Time

Schedule when your event will take place.

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Start Date & Time

Select when your event begins:
  • Use the date-time picker
  • Must be in the future
  • Includes timezone support

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End Date & Time

Select when your event ends:
  • Must be after start date/time
  • Can span multiple days

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Recurring Events (Optional)

Enable if your event repeats on a schedule:Recurrence Pattern
Examples: "weekly", "monthly", "daily"
Recurrence Days
Examples: "Monday, Wednesday, Friday"
Recurring events create multiple event instances based on your schedule. Each instance can be managed independently.
4

Tickets (Paid Events Only)

Configure ticket types and pricing. This step is skipped for free events.

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Adding Ticket Types

Create multiple ticket tiers with different pricing:Click “Add Ticket Type” for each tier you want to offer.For each ticket type, specify:Ticket Name
Examples: "Early Bird", "VIP", "Standard", "Student"
Price
  • Enter numeric value (e.g., 1500)
  • No decimal points required for whole numbers
  • Minimum: 0 (for free tier within paid event)
Currency
  • Currently supports: KES (Kenyan Shilling)
  • Default: KES
Quantity (Optional)
  • Maximum number of tickets available
  • Leave empty for unlimited tickets
  • Example: 100 for limited VIP tickets
Learn more about ticket configuration in Ticket Types.
Create early bird tickets with lower prices to incentivize early registrations.
5

Partners & Sponsors (Optional)

Add event partners and sponsors to showcase support.Click “Add Partner” to include:

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Partner Name

Example: "TechCorp Kenya"

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Partner Type

  • Sponsor: Financial supporter
  • Partner: Collaboration partner

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Logo (Optional)

  • Upload partner/sponsor logo
  • Maximum size: 5MB
  • Formats: JPG, PNG, WebP
  • Recommended: Square logos (300x300px)

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Website URL (Optional)

Example: "https://techcorp.co.ke"
Links will be clickable on the event page.Partners appear on your event’s public page, giving visibility to your supporters.
6

Review & Submit

Review all event details before publishing.

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Review Checklist

Verify:
  • Event title and description are accurate
  • Dates and times are correct (check timezone)
  • Venue or meeting links are valid
  • Ticket prices are set correctly (for paid events)
  • All required fields are complete

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Submit Event

Click “Submit” to create your event.The system will:
  1. Upload event image and partner logos
  2. Create the event record
  3. Set up ticket types (for paid events)
  4. Generate a unique event ID and short URL
  5. Set event status to “Active”
After successful creation:
  • You’ll be redirected to your events page
  • Your event is immediately visible to attendees
  • You can manage it from the “Manage Events” page

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Event Status

Your event can have one of four statuses:
  • Active: Event is published and visible to attendees
  • Inactive: Event is hidden from public view
  • Canceled: Event has been canceled
  • Postponed: Event dates have changed
You can update the event status anytime from the Manage Events page.

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After Event Creation

Once your event is created:
  1. Share Your Event: Copy the event URL and share on social media
  2. Monitor Registrations: Track attendee registrations in real-time
  3. Manage Attendees: View and manage registered attendees
  4. Send Updates: Use announcements to communicate with attendees
  5. Check Analytics: Monitor ticket sales and registration trends

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Event URLs

Each event gets two URLs: Full URL 
https://eventpalour.com/events/{eventId}
Short URL 
https://eventpalour.com/e/{shortId}
The short URL uses a 6-character ID for easy sharing.

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Best Practices

  • Start with a hook that captures attention
  • Use bullet points for key information
  • Include speaker bios and session topics
  • Mention what attendees will learn or gain
  • Add testimonials from past events (if applicable)
  • Research competitor event pricing
  • Offer early bird discounts (20-30% off)
  • Create multiple ticket tiers for different budgets
  • Set appropriate quantities to create urgency
  • Consider student/group discounts
  • Use professional event photography
  • Ensure images are relevant to the event theme
  • Optimize file size without sacrificing quality
  • Match your brand colors and style
  • Show previous event success (if applicable)
  • Double-check timezone settings
  • Mention timezone in description for international events
  • Give clear start and end times
  • For multi-day events, provide daily schedule

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Common Issues

“Paid pricing option not available”
  • Complete your KYC verification first
  • Ensure KYC status is “Approved”
  • Navigate to /workspace/{workspaceId}/kyc to submit
“Failed to upload image”
  • Check file size is under 5MB
  • Ensure file format is JPG, PNG, or WebP
  • Try a different image or compress the file
“End date/time must be after start date/time”
  • Verify the dates are in correct order
  • Check timezone settings
  • Ensure end time is later than start time
“At least one ticket type required for paid events”
  • Add at least one ticket type with pricing
  • Or switch event pricing to “Free”

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Next Steps

Ticket Types

Learn how to configure different ticket types and pricing strategies

Attendee Management

Manage registrations, check-ins, and attendee communications

KYC Verification

Complete verification to enable paid events

Pricing Strategies

Optimize your ticket pricing for maximum revenue

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