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Workspaces are multi-tenant containers that organize your events, team members, and billing information. Each workspace represents a distinct organization or brand managing events on EventPalour.

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Understanding Workspaces

A workspace serves as:
  • A container for all your events
  • A team collaboration hub with role-based permissions
  • A billing entity for revenue management
  • A brand identity with custom logo and social links

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Creating Your First Workspace

1

Complete User Onboarding

After signing up, select Event Organizer as your role during the onboarding flow. This unlocks workspace creation capabilities.Attendees cannot create workspaces - only organizers can manage events and teams.
2

Provide Business Information

Fill out the workspace creation form with your business details:

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Required Fields

  • Business Name: Your organization or brand name (minimum 2 characters)
  • Description: A detailed description of your business and event types (minimum 10 characters)

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Optional Fields

  • Website: Your official website URL
  • Phone Number: Contact phone number with country code
  • Business Logo: Upload a custom logo (PNG/JPG, max 2MB)
If you don’t upload a custom logo, EventPalour automatically generates a default avatar using your workspace initials.
3

Add Social Media Links

Connect your social media profiles to build credibility:
  • X (Twitter)
  • Facebook
  • LinkedIn
  • Instagram
  • GitHub
All social links are optional but help attendees discover and trust your brand.
4

Complete Workspace Creation

Click Create Workspace to finalize setup. The system will:
  • Generate a unique workspace ID
  • Create a unique invite code for team invitations
  • Set you as the workspace owner with admin permissions
  • Add you as the first workspace member
  • Redirect you to your workspace dashboard

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Workspace Structure

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Database Schema

Your workspace includes the following data: 
{
  id: string;                // 16-character unique identifier
  name: string;              // Business name
  description: string | null;
  website: string | null;
  phone: string | null;
  social_x: string | null;
  social_facebook: string | null;
  social_linkedin: string | null;
  social_instagram: string | null;
  social_github: string | null;
  image_url: string;         // Logo URL or empty string
  invite_code: string;       // Unique invite code for team
  user_id: string;           // Owner user ID
  created_at: Date;
  updated_at: Date;
}

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Workspace Roles

When you create a workspace, you’re automatically assigned:
  • Owner: Full control over the workspace
  • Admin Role: All administrative permissions
  • Member Status: Listed in workspace members
Learn more about roles in Team Collaboration.

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After Creation

Once your workspace is created:

Invite Team Members

Add team members and assign roles

Create Your First Event

Start organizing events in your workspace

Configure Settings

Customize workspace profile and branding

Set Up Billing

Configure payment methods and view revenue

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Workspace URL

Your workspace is accessible at: 
eventpalour.com/workspace/{workspaceId}
The workspace ID is automatically generated and cannot be changed. You can copy this URL from your workspace settings.

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Best Practices

Choose a name that clearly represents your brand or organization. This name appears on all your events and communications.
Fill out all optional fields to build trust with attendees. Workspaces with complete profiles see higher ticket sales.

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Multiple Workspaces

Currently, each organizer can own one workspace. However, you can be a member of multiple workspaces by accepting invitations from other workspace owners.
If you manage multiple brands or organizations, consider:
  • Using workspace members with different roles
  • Transferring workspace ownership when needed
  • Coordinating with other organizers as team members

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Troubleshooting

Ensure you:
  • Selected “Event Organizer” during onboarding
  • Completed all required fields (Business Name and Description)
  • Are signed in with a valid account
  • Don’t already own a workspace
Check that your image:
  • Is in PNG or JPG format
  • Is under 2MB in size
  • Has valid image data
No, workspace IDs are permanent and cannot be changed. They’re used in URLs and database references throughout the platform.

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Next Steps

Invite Team Members

Build your team with roles and permissions

Customize Settings

Update workspace profile and preferences

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