Access Requirements
Minimum Role: ModeratorYou need at least Moderator permissions to access workspace settings. Members cannot view or modify settings.
Settings Sections
General Settings
Manage basic workspace information and identification.Update Workspace Name
Change your workspace name in the General section:
- Enter new workspace name (minimum 2 characters)
- Click Save to update
- Name updates across all events and pages
The workspace name appears on all your events, tickets, and communications. Choose a name that represents your brand.
Social Links
Connect your social media profiles to build credibility and help attendees discover your brand.Supported Platforms
X (Twitter)
Share updates and engage with attendees
Build community and share event information
Professional networking and B2B events
Visual content and event highlights
GitHub
Open source projects and tech events
Adding Social Links
Enter Profile URLs
Add full URLs for each platform:
https://x.com/yourhandlehttps://facebook.com/yourpagehttps://linkedin.com/company/yourcompanyhttps://instagram.com/yourhandlehttps://github.com/yourhandle
Branding
Customize your workspace visual identity with a professional logo.Logo Guidelines
File Format
File Format
- Accepted: PNG, JPG/JPEG
- Recommended: PNG for transparency
File Size
File Size
- Maximum: 2MB
- Recommended: Under 500KB for faster loading
Dimensions
Dimensions
- Recommended: 400x400px (square)
- Aspect Ratio: 1:1 preferred
- Minimum: 200x200px
Design Tips
Design Tips
- Use high contrast for visibility
- Ensure readability at small sizes
- Avoid complex details
- Test on light and dark backgrounds
Uploading a Logo
Select Image File
Choose a PNG or JPG file under 2MB. The system will:
- Validate file type and size
- Create a preview
- Process and upload the image
Default Avatar
If you don’t upload a custom logo, EventPalour automatically generates a default avatar using your workspace name initials.Example: “Acme Marketing” → “AM”
Notifications
Coming SoonEmail notifications, push notifications, and weekly digest features are currently in development.
- Email updates about workspace activity
- Push notifications for mobile devices
- Weekly summary of workspace metrics
Danger Zone (Owner Only)
Transfer Ownership
Transfer complete workspace control to another user.Enter New Owner Email
Provide the email address of the new workspace owner. They must:
- Have an EventPalour account (or will be prompted to create one)
- Accept the transfer
Delete Workspace
Permanently delete the workspace and all associated data.Verify with 2FA (if enabled)
If you have two-factor authentication enabled, you’ll need to verify with your 2FA code.
Delete Account
Permanently delete your user account and all associated data.Prepare Account
Ensure you have no owned workspaces:
- Transfer ownership to other users
- Delete workspaces you no longer need
Two-Factor Authentication
Critical workspace actions require 2FA verification when enabled:- Transfer workspace ownership
- Delete workspace
- Delete account
Set up 2FA in your account settings to add an extra layer of security for sensitive operations.
Settings Schema
Workspace settings data structure:Best Practices
Keep Information Current
Keep Information Current
Regularly update your workspace profile, social links, and contact information to maintain credibility with attendees.
Use Professional Branding
Use Professional Branding
Upload a high-quality logo that represents your brand. Consistent branding builds trust and recognition.
Verify Before Critical Actions
Verify Before Critical Actions
Always double-check before transferring ownership or deleting workspaces. These actions cannot be reversed.
Enable 2FA for Security
Enable 2FA for Security
Protect your workspace from unauthorized changes by enabling two-factor authentication on your account.
Document Your Settings
Document Your Settings
Keep a record of your workspace settings, especially social links and invite codes, for reference and backup.
Troubleshooting
Cannot access settings
Cannot access settings
Ensure you have at least Moderator role. Members cannot access workspace settings. Contact your workspace admin for role upgrade.
Logo upload fails
Logo upload fails
Verify:
- File is PNG or JPG format
- File size is under 2MB
- File is not corrupted
- You have a stable internet connection
Changes not saving
Changes not saving
Check:
- All required fields are filled
- Form validation passes
- You clicked the Save button
- No browser console errors
Cannot transfer ownership
Cannot transfer ownership
Ensure:
- You are the workspace owner
- New owner email is valid
- You typed ‘TRANSFER’ correctly
- 2FA verification succeeded (if enabled)
Delete workspace blocked
Delete workspace blocked
Common reasons:
- You typed ‘DELETE’ incorrectly
- 2FA verification failed
- Server error occurred
Next Steps
Manage Team
Invite members and assign roles
View Billing
Track revenue and manage withdrawals