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Welcome to Sistema de Seguimiento de Solicitudes

Sistema de Seguimiento de Solicitudes is a modern web application designed to streamline the management and tracking of transparency requests (solicitudes de transparencia). Built with cutting-edge technologies, it provides a complete solution for government agencies and organizations to efficiently process, track, and respond to public information requests.

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What is Sistema de Seguimiento de Solicitudes?

This application provides a comprehensive platform for:
  • Request Management: Create, track, and manage transparency requests throughout their entire lifecycle
  • Calendar Integration: Track deadlines, extensions, and important dates with an integrated calendar system
  • Document Management: Organize and manage digital case files (expedientes digitales) with full document tracking
  • User Authentication: Secure role-based access control with JWT authentication
  • Reporting & Analytics: Monitor request processing times, response rates, and compliance metrics
  • Appeal Tracking: Manage recursos de revisión (appeals) with complete audit trails

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Key Features

Request Tracking

Complete lifecycle management for transparency requests with automated deadline tracking and notifications

Calendar System

Integrated calendar with automatic calculation of response deadlines, extensions, and non-working days

Digital Files

Comprehensive digital file management system for organizing request documentation and responses

User Management

Role-based access control with secure authentication and authorization

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Architecture Overview

The system is built using a modern, scalable architecture:

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Frontend (Blazor WebAssembly)

  • Framework: .NET 9.0 Blazor WebAssembly
  • UI Components: MudBlazor, Radzen Blazor
  • Authentication: JWT-based authentication with custom AuthenticationStateProvider
  • State Management: Scoped services with dependency injection
  • PWA Support: Service worker for offline capabilities

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Backend (ASP.NET Core Web API)

  • Framework: .NET 9.0 Web API
  • Database: SQL Server with Entity Framework Core 9.0
  • Authentication: JWT Bearer authentication
  • API Documentation: Scalar API reference
  • PDF Generation: QuestPDF for report generation

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Key Technologies

{
  "frontend": {
    "framework": "Blazor WebAssembly (.NET 9.0)",
    "ui_libraries": ["MudBlazor 8.6.0", "Radzen.Blazor 7.0.7"],
    "utilities": ["SweetAlert2", "ClosedXML"]
  },
  "backend": {
    "framework": "ASP.NET Core 9.0",
    "database": "SQL Server",
    "orm": "Entity Framework Core 9.0",
    "authentication": "JWT Bearer",
    "reporting": "QuestPDF"
  }
}

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Core Modules

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Request Management Module

Handle all aspects of transparency requests including:
  • Request creation and registration
  • Automatic deadline calculation
  • Extension requests (ampliaciones)
  • Prevention notices (prevenciones)
  • Response tracking and delivery

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Calendar Module

Automated deadline management:
  • Working day calculations
  • Manual holiday configuration
  • Automatic deadline notifications
  • Integration with request lifecycle events

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Digital File Module

Complete document management:
  • File organization by case number (folio)
  • Document version control
  • Attachment management
  • PDF generation and export

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Appeal Module (Recurso de Revisión)

Manage review appeals:
  • Appeal registration and tracking
  • Link appeals to original requests
  • Timeline tracking
  • Resolution management

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Data Model Overview

The system manages several key entities:
1

Expediente (Request File)

Core entity containing all information about a transparency request, including:
  • Folio (case number)
  • Request type and subject matter
  • Requester information
  • Deadlines and timelines
  • Response status and content
2

Calendario (Calendar)

Manages working days and deadlines:
  • Automatic business day calculations
  • Manual holiday configuration
  • Deadline tracking for requests
3

Usuario (User)

User authentication and authorization:
  • Username and hashed passwords
  • Role-based access control
  • JWT token management
4

Recurso de Revisión (Appeal)

Tracks appeals against request responses:
  • Link to original expediente
  • Appeal content and justification
  • Resolution tracking

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Security Features

The system implements multiple layers of security to protect sensitive information:
  • Password Hashing: Using ASP.NET Core Identity password hasher
  • JWT Authentication: Secure token-based authentication with configurable expiration
  • HTTPS Enforcement: Required for production deployments
  • Role-Based Authorization: Granular access control based on user roles
  • CORS Configuration: Controlled cross-origin resource sharing

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Performance & Scalability

The application is designed for scalability:
  • Client-side rendering: Blazor WebAssembly reduces server load
  • API optimization: Entity Framework query optimization
  • Caching strategies: LocalStorage for client-side data
  • Progressive Web App: Service worker for offline functionality

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Compliance & Accessibility

The system includes accessibility auditing capabilities:
  • Automated accessibility reports using Axe-core
  • WCAG compliance testing
  • Regular accessibility audits

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Getting Started

Ready to get started? Check out our Quickstart Guide for a step-by-step walkthrough of creating your first transparency request, or jump to the Installation Guide to set up your own instance.

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Support & Documentation

This documentation covers:
  • Installation and configuration
  • API reference and endpoints
  • User guides and workflows
  • Development guidelines
  • Troubleshooting and FAQs
Navigate through the sections using the sidebar to find detailed information on specific topics.

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