Quick Start
This guide will walk you through setting up the Sistema de Seguimiento de Solicitudes and creating your first transparency request in under 10 minutes.Before you begin, ensure you have completed the Installation process. You should have both the API and frontend applications running.
Prerequisites Check
Verify you have:- ✅ .NET 9.0 SDK installed
- ✅ SQL Server running
- ✅ Database imported and configured
- ✅ API running on
https://localhost:7123 - ✅ Frontend running on
https://localhost:7125
Step 1: First Login
Access the Application
Open your browser and navigate to the frontend application:You should see the login page.
Create Your First User
Since this is a fresh installation, you’ll need to create an admin user. Use the API endpoint or SQL Server Management Studio to create an initial user.
Step 2: Understanding the Dashboard
After login, you’ll see the main dashboard with several modules:Inicio de Solicitudes
Create new transparency requests and view recent submissions
Historial de Solicitudes
View and search all historical requests
Índice de Expedientes
Browse all case files with advanced filtering
Calendario
View deadlines and manage working days
Step 3: Create Your First Request
Navigate to Request Creation
Click on “Inicio de Solicitudes” in the main menu to access the request creation form.
Fill in Basic Information
Complete the essential request details:Required Fields:
The system will automatically calculate deadlines based on the start date and calendar configuration.
Specify Request Details
Add detailed information about the request:Request Content:
- Contenido de la Solicitud: Describe what information is being requested
- Área Poseedora: Specify which department holds the information
- Materia: Subject matter category
- Temática: Specific topic
Configure Response Method
Select how the requester wants to receive the response:
- Correo Electrónico: Email delivery
- Plataforma Nacional: National platform
- Oficina: In-person pickup
- Portal de Transparencia: Transparency portal
Save the Request
Click the “Guardar” button to create the request. The system will:
- Validate all required fields
- Calculate automatic deadlines:
- Initial response deadline (10 business days)
- Extended deadline if applicable (20 business days)
- Prevention notice deadline (10 business days)
- Assign a unique ID
- Add the request to the calendar
Step 4: Track Your Request
View in Request History
Navigate to “Historial de Solicitudes” to see your newly created request in the list.The table displays:
- Folio number
- Request type
- Requester name
- Start date
- Response deadline
- Current status
Access Request Details
Click on any request to view its complete details, including:
- Full request information
- Timeline of events
- Deadline calculations
- Response status
- Attached documents
Step 5: Process the Request
Add Prevention Notice (Optional)
If additional information is needed from the requester:
- Set Prevención to
true - Update SubsanaPrevencionReinicoTramite status
- System automatically calculates new deadline (10 business days)
Record Response
When responding to the request:The system automatically calculates:
- PromedioDiasRespuesta: Average response time in business days
Step 6: Working with the API
You can also interact with the system programmatically:Common Workflows
Workflow 1: Standard Request Processing
Workflow 2: Request with Extension
Next Steps
Configure Calendar
Set up working days and holidays for accurate deadline calculations
User Management
Create additional users and assign roles
API Reference
Explore all available API endpoints
Reports
Generate compliance and performance reports
Troubleshooting
Request not saving
Request not saving
Check:
- All required fields are completed
- Dates are in valid format (YYYY-MM-DD)
- API is running and accessible
- JWT token hasn’t expired (check browser console)
Deadlines calculating incorrectly
Deadlines calculating incorrectly
Check:
- Calendar is properly configured with working days
- Manual holidays are registered in
DiaInhabilManualtable - Start date is a valid working day
Cannot access certain features
Cannot access certain features
Check:
- User role has appropriate permissions
- JWT token includes correct role claims
Additional Resources
- Installation Guide - Complete setup instructions
- API Authentication - API endpoint reference
- Configuration Guide - Database and API configuration
- JWT Security - Authentication best practices
For production deployments, make sure to review the JWT Authentication guide and update all default configurations, especially JWT secret keys and database credentials.