Your docs might be ready for agents.
But what about the rest of your company knowledge?
Our first annual State of Knowledge Report shows how fast agent readership is growing, why it's time to look beyond docs, and what top companies are doing differently.
Platform Data
Agents are now the majority of readers.
And they’re already moving from reading documentation to writing it.
15k Mintlify sites analyzed in the last six months
66%
of traffic now comes from AI agents
3x
increase in Model Context Protocol (MCP) tool calls
61%
of agent-drafted pull requests merged
Agents answer from whatever they can reach, and a lot of what a company knows isn’t in the docs.
It lives across the help center, support tickets, the community forum, and other knowledge surfaces.
Survey Findings
Most company knowledge is not structured for AI.
We surveyed more than 320 professionals to uncover the gaps.
94%
Companies have additional knowledge surfaces beyond docs
69%
Companies have optimized only a fraction of knowledge surfaces for AI
57%
Companies have no clear owner for making non-docs knowledge AI-ready
Industry Expertise
Companies must start treating knowledge as operational infrastructure.
Leaders from Anthropic, Microsoft Foundry, HubSpot, and more share their perspective.
Chris Riley, Sr. Manager, Developer Relations, HubSpot
“What's good for the humans is good for the agents, but you can't treat them the same way, and treating non-human traffic as something to filter out means you're now filtering out your customers.”
Sarah Deaton, Technical Content Engineer, Anthropic
“The same page that misled one developer now misleads an unknowable number of agents, which then propagate that misunderstanding to downstream users.”
David Hou, Product Education Lead, Decagon
“Building the knowledge layer takes more than technical infrastructure. It takes people and operating infrastructure too—the whole organization has to buy in, or a real source of truth never happens.”
Documentation is where the work starts. It can’t be where it ends.
Get your copy of the 2026 State of Knowledge Report.