Layers

Layers provides on site search, image search, product recommendations, and merchandising tools for brands on the Shopify platform.

They deploy hundreds of product updates each week, but documentation struggled to keep pace. There were no standardized processes for writing or updating product docs, changelogs, or help center articles. As a result, customer facing docs were often one to two months out of date, and changelogs lagged even further behind.

Improved output after migrating to Mintlify

Layers adopted Mintlify to centralize and automate their workflows. With access to Mintlify’s agent and suggestions features, the team was able to integrate documentation updates directly into their shipping process without slowing releases.

Mintlify suggestions proactively surfaced docs changes tied to product updates. These suggestions covered not only obvious product docs, but also API references, hard coded documentation pages, and related help center articles that might otherwise have been missed. In many cases, suggestions were accepted without edits.

The agent produced customer facing documentation that matched the company’s tone and avoided exposing internal technical details. Unlike other AI tools, it did not require extensive prompting or custom guidelines to achieve usable output. This removed the need for deep manual review and editing.

Why Mintlify for the team at Layers

By migrating to Mintlify, Layers was able to streamline documentation, eliminate bottlenecks, and keep customer facing docs aligned with rapid product development. Overall, the team:

• Saved 40 to 60 hours per month on documentation work across releases

• Kept product docs, API references, and help center articles in sync with deployments

• Removed documentation bottlenecks without slowing engineering velocity

• Proactively surfaced missed updates, including minor UI and hard coded doc changes

• Improved the quality and clarity of customer facing documentation

Why maintaining accurate documentation matters

For a fast moving, engineering driven team, documentation had become a tradeoff between speed and quality. Mintlify removed that tradeoff. Layers was able to maintain rapid development velocity while delivering accurate, customer friendly documentation that scaled with the product.

As the company continues to grow and ship more features, Mintlify has become a core part of how Layers ships software, not an afterthought at the end of the release cycle.

Try for yourself and let us know what you think.