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Analytics require a Pro or Enterprise plan.
The analytics page in your dashboard shows how visitors find and use your documentation. Use these signals to identify valuable pages, discover content gaps, and track changes over time. Analytics data typically appears within a few minutes of an interaction. Very recent events might not appear immediately.

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Select an analytics view

Traffic

Track visitors, page views, referrals, and human and agent traffic.

Assistant

Review assistant usage, conversation topics, satisfaction, and transcripts.

Search

Analyze search volume, frequent queries, and click-through rates.

User engagements

Understand content actions, navigation paths, and search and assistant funnels.

Feedback

View feedback over time, review specific ratings and written feedback, and track follow-up work.

Export analytics

Export dashboard data to CSV for analysis, reporting, or archival.

Stream analytics events

Send analytics events to Amazon S3 for downstream processing.

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Filter by time period

Use the range selector in an analytics view to adjust the time period for the displayed data. Exports also use the selected time range.
The range selector expanded to show options for viewing different time periods of data.

Related topics

Analytics overviewAutomations overviewComponents overview