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Account settings let you customize your personal Twenty experience, manage your profile, and configure security options.

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Accessing account settings

To access your account settings:
  1. Click on your avatar in the bottom left corner
  2. Select Settings from the menu
  3. Click on Account in the settings sidebar

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Profile information

Update your personal information:

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Basic details

  • Name: Your display name shown to other users
  • Email: Your email address (used for login and notifications)
  • Avatar: Profile picture displayed throughout Twenty
  • Job title: Your role in the organization
  • Phone: Your contact phone number
1

Click edit profile

In the Account settings, click Edit Profile.
2

Update your information

Make changes to any of the fields.
3

Upload avatar

Click on your avatar to upload a new profile picture (JPG, PNG, or GIF up to 5MB).
4

Save changes

Click Save to apply your updates.

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Security settings

Protect your account with these security features:

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Password

Change your password regularly:
  1. Go to Account → Security
  2. Click Change Password
  3. Enter your current password
  4. Enter and confirm your new password
  5. Click Update Password
Choose a strong password with at least 12 characters, including uppercase, lowercase, numbers, and symbols.

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Two-factor authentication

Add an extra layer of security:
1

Enable 2FA

In Security settings, click Enable Two-Factor Authentication.
2

Choose method

Select your preferred 2FA method:
  • Authenticator app (recommended): Use Google Authenticator, Authy, or similar
  • SMS: Receive codes via text message
3

Set up authentication

Follow the setup wizard:
  • For authenticator apps: Scan the QR code
  • For SMS: Verify your phone number
4

Save recovery codes

Store the recovery codes in a safe place. You’ll need these if you lose access to your 2FA device.
Authenticator apps are more secure than SMS because they work offline and are harder to intercept.

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Active sessions

View and manage your active login sessions:
  • See all devices where you’re logged in
  • View session location and browser
  • Revoke access from specific devices
To sign out of all sessions except your current one, click Sign out everywhere.

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Notification preferences

Customize how and when you receive notifications:

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Notification channels

  • In-app: Notifications within Twenty (bell icon)
  • Email: Notification emails sent to your inbox
  • Browser: Push notifications in your web browser

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Notification types

Configure notifications for:
  • Tasks assigned to you
  • Comments on your records
  • @mentions in notes
  • Reminders for upcoming tasks

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Email digest

Receive a summary of notifications:
  • Frequency: Daily, weekly, or never
  • Time: Choose what time to receive the digest
  • Content: Select which notification types to include

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Language and region

Set your localization preferences:
  • Language: Choose your preferred language for the interface
  • Timezone: Set your timezone for accurate timestamps
  • Date format: Select how dates are displayed (MM/DD/YYYY, DD/MM/YYYY, etc.)
  • Time format: 12-hour or 24-hour time
  • First day of week: Sunday or Monday

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Appearance

Customize the look of Twenty:
  • Theme: Light, dark, or system default
  • Density: Comfortable, compact, or spacious
  • Font size: Small, medium, or large
Appearance settings are saved per device, so you can use different themes on different computers.

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Keyboard shortcuts

View and customize keyboard shortcuts:
  1. Go to Account → Shortcuts
  2. See the list of available shortcuts
  3. Click on any shortcut to customize it
  4. Press Reset to defaults to restore original shortcuts
Common shortcuts:
  • Cmd/Ctrl + K: Open command menu
  • Cmd/Ctrl + /: Show keyboard shortcuts
  • N: Create new record
  • G then H: Go home

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API tokens

Generate personal API tokens for integrations:
1

Navigate to API tokens

Go to Account → API Tokens.
2

Create new token

Click Generate New Token.
3

Name your token

Give it a descriptive name (e.g., “My integration script”).
4

Set permissions

Choose what the token can access (read-only or read-write).
5

Copy token

Copy the token immediately - you won’t be able to see it again.
Treat API tokens like passwords. Don’t share them or commit them to version control.

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Connected accounts

Manage your connected email and calendar accounts:
  • Email accounts: Gmail, Outlook
  • Calendar accounts: Google Calendar, Microsoft Calendar
See Email Integration and Calendar Sync for detailed setup instructions.

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Delete account

If you need to delete your Twenty account:
Deleting your account is permanent and cannot be undone. All your data will be removed.
1

Go to account settings

Navigate to Account → Danger Zone.
2

Click delete account

Click the Delete Account button.
3

Confirm deletion

Type your password to confirm.
4

Final confirmation

Type “DELETE” to proceed with account deletion.
Before deleting your account, consider:
  • Exporting your data
  • Transferring record ownership to another user
  • Leaving workspaces you’re a member of

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Next steps

Workspace Settings

Configure workspace-level settings

Security Best Practices

Learn about securing your workspace

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