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WiFi Icon Turning Red (DISCONNECTED)

When ChuchoBot stops receiving data via WebSocket, the WiFi icon changes from green to red and displays “DISCONNECTED” to alert you of a potential connection issue.
Disconnected Status

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When Does This Occur?

The disconnection indicator appears in the following scenarios:
  • Before market opens - The application shows disconnected status before trading hours begin
  • After market closes - The application shows disconnected status after the trading session ends
  • Connection problems - Actual connection issues during active trading hours

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Market Hours Configuration

ChuchoBot uses configured market hours to determine when the market is operational. Default hours are:

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General Market Hours

  • Market Open: 10:30:00
  • Market Close: 17:00:00
  • Market Close with Auction: 16:57:00

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Immediate Settlement (CI) Market Hours

  • CI Open: 10:30:00
  • CI Close: 17:00:00
  • CI Close with Auction: 16:57:00
These hours determine when ChuchoBot displays the connection status correctly. The red WiFi icon before 10:30 or after 17:00 is normal behavior.

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Solution for Connection Issues During Market Hours

If the disconnection occurs while the market is open:
  1. Close ChuchoBot completely
  2. Relaunch ChuchoBot.exe
  3. Log in again with your Primary API credentials
The connection status is based on real-time WebSocket data from Primary API. If issues persist, verify your network connection and Primary API access.

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Modifying Market Hours

If you need to adjust the market hours configuration:
  1. Close ChuchoBot
  2. Open the ChuchoBot.exe.config file in a text editor
  3. Locate the <applicationSettings> section within <Primary.WinFormsApp.Properties.Settings>
  4. Modify the following settings:
    • MarketOpenTime
    • MarketCloseTime
    • MarketCloseTimeWithAuction
    • CIOpenTime
    • CICloseTime
    • CICloseTimeWithAuction
  5. Save the file and restart ChuchoBot

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Primary API Connection Requirements

ChuchoBot requires access to Primary API (Matriz) to function. The application will not work without this access.
Ensure you have:
  • Valid Primary API credentials from your ALyC (broker)
  • Correct Primary API Base URL configured
  • Active network connection
  • Windows operating system with .NET Framework 4.7.2

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Testing Your Connection

To verify your connection is working:
  1. Check the WiFi icon status (should be green during market hours)
  2. Verify real-time price updates are appearing in the instrument list
  3. Confirm your login credentials are correct
  4. Ensure the Primary API Base URL matches your broker’s endpoint

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