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Overview

Your shop is your brand identity on the platform. A well-configured shop attracts customers and builds trust. This guide covers all aspects of shop configuration.

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Accessing Shop Settings

Route: /seller/shop
1

Navigate to Shop Settings

From your seller dashboard, click “Shop Settings” or “My Shop”Screenshot Description: Seller dashboard menu with Shop Settings option highlighted
2

View Current Configuration

Review your existing shop information
3

Edit Shop Details

Update any section and save changes

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Basic Shop Information

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Shop Name and Identity

1

Enter Shop Name

Choose a unique, memorable name for your shop
2

Upload Shop Logo

  • Recommended size: 300x300px
  • Format: PNG with transparent background preferred
  • Maximum file size: 2MB
3

Set Meta Information

  • Meta Title: SEO-friendly shop title (50-60 characters)
  • Meta Description: Brief shop description for search engines (150-160 characters)
4

Save Basic Information

Route: POST /seller/shop/update
Your shop slug (URL) is automatically generated from your shop name plus shop ID. Example: my-shop-123

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Contact Information

1

Enter Business Address

Provide your complete business address for customer confidence
2

Add Phone Number

Include a valid contact number for customer support
3

Verify Contact Details

Ensure all information is accurate before saving

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Shipping Configuration

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Flat Rate Shipping

If you offer flat-rate shipping:
1

Enable Shipping Cost

Check if shipping cost field is available in your shop settings
2

Set Shipping Cost

Enter your standard shipping charge
3

Save Shipping Settings

Update shop settings with shipping cost
Consider offering free shipping on orders above a certain amount to encourage larger purchases.

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Pickup Location

If you offer local pickup:
1

Configure Pickup Location

Navigate to the pickup location section
2

Set Coordinates

Enter latitude and longitude for your pickup location:
  • delivery_pickup_latitude
  • delivery_pickup_longitude
3

Save Pickup Settings

Route: POST /seller/shop/update

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Social Media Integration

Connect your social media profiles to build trust and increase reach.
1

Access Social Media Section

Scroll to the social media links section in shop settings
2

Add Social Profile URLs

Enter complete URLs for:
  • Facebook page
  • Instagram profile
  • Twitter account
  • YouTube channel
  • Google Business profile
Screenshot Description: Social media integration form with input fields for each platform
3

Save Social Links

Route: POST /seller/shop/update
Ensure URLs are complete including https://. Example: https://facebook.com/yourshop

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Shop Banners and Branding

Customize your shop page with promotional banners.
1

Upload Top Banner

  • Recommended size: 1920x400px
  • Use for main promotions or branding
2

Add Slider Images

Upload multiple images for a rotating slider:
  • Recommended size: 1920x500px
  • Maximum 5 images recommended
3

Configure Full-Width Banner 1

Add a full-width promotional banner
  • Size: 1920x300px
4

Add Half-Width Banners

Upload two side-by-side banners:
  • Size: 960x300px each
5

Configure Full-Width Banner 2

Add a second full-width banner at the bottom
  • Size: 1920x300px
6

Save Banner Configuration

Route: POST /seller/shop/update
Banner Design Tips:
  • Use high-quality images
  • Include clear call-to-action text
  • Maintain consistent branding
  • Update seasonally for promotions
  • Optimize file sizes for fast loading

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Shop Verification

Increase customer trust by getting your shop verified.

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Applying for Verification

1

Check Verification Status

In your shop settings, check if verification is available
2

Access Verification Form

Navigate to “Apply for Verification”Route: /seller/shop/apply-for-verificationScreenshot Description: Verification application form with document upload sections
3

Complete Verification Form

Fill out all required fields based on the platform’s verification requirements:
  • Text fields for business information
  • Select options for business type
  • File uploads for documents
4

Upload Required Documents

Attach necessary verification documents
5

Submit Application

Route: POST /seller/shop/verification_info_store
6

Await Admin Review

You and the admin will receive notifications about the submission
You can only submit one verification request at a time. If rejected, your verification info will be cleared and you can reapply.

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Shop URL and SEO

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Shop Slug

Your shop URL is automatically generated:
  • Format: {shop-name}-{shop-id}
  • Example: best-electronics-42
  • Updates automatically when you change shop name

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SEO Optimization

1

Optimize Meta Title

Create a descriptive, keyword-rich title:
  • Include your shop name
  • Add primary product category
  • Keep under 60 characters
2

Write Meta Description

Craft a compelling description:
  • Summarize what you sell
  • Include key benefits
  • Add location if relevant
  • Stay within 160 characters

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Success Confirmation

After updating shop settings:
  • Success message: “Your Shop has been updated successfully!”
  • Error message: “Sorry! Something went wrong.”
Regularly update your shop information to:
  • Reflect new product categories
  • Update seasonal promotions
  • Keep contact information current
  • Refresh banner images

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Best Practices

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Visual Branding

  1. Use consistent colors across all banners
  2. Ensure logo is clear and recognizable
  3. Optimize images for web (compress without quality loss)
  4. Use professional photography

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Information Accuracy

  1. Keep contact details current
  2. Update business hours if applicable
  3. Maintain accurate shipping information
  4. Review and update descriptions quarterly

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Customer Trust

  1. Complete all sections of your profile
  2. Add social media links
  3. Apply for shop verification
  4. Respond to customer inquiries promptly
  5. Maintain high product quality

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Troubleshooting

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Common Issues

Q: My shop slug looks strange
A: The slug is auto-generated from your shop name. Choose a clean shop name without special characters. Q: Banner images aren’t displaying correctly
A: Ensure images meet the recommended dimensions and are in JPG or PNG format. Q: I can’t find the verification option
A: Verification may be disabled or you may have already submitted a request. Q: Changes aren’t saving
A: Check that all required fields are filled and try clearing your browser cache.

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