Event Overview
Events are individual instances of the photo booth experience. Each event has:- Unique URL slug for access
- Dedicated credit allocation
- Custom or inherited branding
- Specific AI style packs enabled
- Start and end dates (optional)
- Client association (optional)
Creating a New Event
Click 'Nuevo Evento'
In the top-right corner, click the “Nuevo Evento” (New Event) button with the Plus icon.
Fill Event Details
The Create Event Modal opens with the following fields:Basic Information:
- Event Name: Display name (e.g., “Boda de Lucas & Martina”)
- Event Slug: URL identifier (e.g., “boda-lucas-martina”)
- Must be unique
- Only lowercase letters, numbers, and hyphens
- Becomes part of URL:
app.metalabia.com/?event=[slug]
- Start Date: When event begins (optional)
- End Date: When event ends (optional)
- If no dates set, event is always active
- Credits to Allocate: Number of credits for this event
- Deducted from your partner balance
- Typical allocation: 500-1000 credits per event
- Select Client: Dropdown of your clients
- Links event to specific client account
- Client can access their dashboard to customize branding
Select AI Style Packs
Choose which style packs are available for this event:
- Grid displays all available style packs
- Click pack thumbnail to toggle selection
- Selected packs show checkmark overlay
- At least one pack must be selected
- Profesional
- Artístico
- Vintage
- Fantástico
- Clásico
Event Activation: Events are active immediately upon creation. Users can access them via the QR code or URL right away.
Event Configuration Details
Event Naming
Event Name Best Practices:- ✅ Use clear, descriptive names: “Casamiento Julia & Sebastián”
- ✅ Include date if needed: “Evento Corporativo Mayo 2025”
- ✅ Keep under 50 characters for display
- ❌ Avoid special characters: ~!@#$%
- ✅ Use hyphens for spaces:
boda-julia-sebastian - ✅ Keep short and memorable:
corporativo-mayo-25 - ✅ Only lowercase:
evento-importante - ❌ Don’t use underscores:
evento_importante - ❌ Avoid accents:
boda-julía(useboda-julia)
Credit Allocation Guidelines
How Many Credits Per Event? Calculate based on expected usage:| Event Type | Guests | Recommended Credits |
|---|---|---|
| Small Party | 20-50 | 5,000-10,000 |
| Wedding | 100-150 | 30,000-50,000 |
| Corporate | 50-100 | 15,000-30,000 |
| Festival | 500+ | 150,000+ |
You can always add more credits later using the ShoppingCart icon in the Events table if an event runs low.
Date Configuration
Start Date:- Event becomes accessible at 00:00 on start date
- If no start date, event is immediately accessible
- Users see “Event hasn’t started yet” screen before start time
- Event stops accepting new generations at 23:59 on end date
- Gallery remains accessible after end date
- If no end date, event runs indefinitely
- Dates use server time zone (typically UTC-3 for Argentina)
- Consider time zone when setting event dates
Pro Tip: For multi-day events, set start date to day before and end date to day after to account for setup/teardown time.
Client Association
When to Associate a Client: ✅ Do associate:- When client should access event dashboard
- For clients who want to customize branding
- When tracking usage per client
- For invoicing purposes
- For internal test events
- When you maintain full control
- For one-off events without ongoing client relationship
- Client receives email with dashboard login
- Client can customize event branding (logo, colors, welcome text)
- Client can view event photo gallery
- Client can download all event photos
- Client cannot modify credits, slug, or core settings
Managing Existing Events
Events Table
Your Events tab displays all events in a table: Columns:- Identificación: Event name, slug, and avatar
- Consumo de Créditos: Progress bar showing used/allocated ratio
- Estado: Active status (green “En Línea” or red “Pausado”)
- Panel de Control: Action buttons
- Shopping Cart (Green)
- Layout (Indigo)
- Edit (Gray)
- External Link (Gray)
- Monitor (Blue)
- Trash (Red)
Add Credits to Event
- Opens top-up modal
- Enter additional credit amount
- Deducted from your partner balance
- Added instantly to event allocation
Editing an Event
Click Edit Button
In the Events table, click the Edit2 icon (gray button) for the event you want to modify.
Update Settings
Edit Event Modal opens with current values:Editable Fields:
- Event Name
- Start Date
- End Date
- Selected Style Packs
- Active Status
- Event Slug (permanent)
- Credits Allocated (use top-up instead)
- Client Association (contact support to change)
Adding Credits to Running Events
If an event runs low on credits during the event:Monitor Credit Usage
Watch the progress bar in the Events table:
- Green: 0-75% used
- Orange: 75-90% used (warning)
- Red: 90-100% used (critical)
Enter Top-Up Amount
In the modal:
- Enter number of credits to add
- View your available partner balance
- Ensure sufficient balance
Generating QR Codes
Once your event is created, generate a QR code for easy access: See the dedicated QR Codes & Sharing guide for:- How to generate QR codes
- Downloading printable QR designs
- QR code placement strategies
- URL sharing methods
Event Best Practices
Before the Event
- ✅ Create event at least 24 hours in advance
- ✅ Test event with dummy account
- ✅ Print QR codes and place at venue
- ✅ Allocate 20% more credits than estimated need
- ✅ Send preview link to client for approval
- ✅ Configure branding if using white-label
During the Event
- 👀 Monitor credit consumption in real-time
- 👀 Check moderation view periodically for inappropriate content
- 📲 Have phone accessible to top up credits if needed
- 📧 Respond to client messages quickly
After the Event
- 📥 Download all photos from gallery
- 📧 Send download link to client
- 📋 Review analytics (generations, popular styles)
- 🚫 Deactivate event if no longer needed (or keep for gallery access)
- ♻️ Optionally delete after client confirmation (to clean up dashboard)
Troubleshooting
Event slug already exists
Event slug already exists
Solution:
- Choose a different slug
- Add date or number:
boda-julia-2025orevento-01 - Check for typos that might match existing events
Insufficient credits to allocate
Insufficient credits to allocate
Solution:
- Navigate to Wallet tab
- Purchase more credits
- Wait for payment confirmation
- Return to event creation
Client can't access event dashboard
Client can't access event dashboard
Checks:
- Verify email address is correct
- Ensure event is associated with client
- Check if invitation email was sent (see Clients tab)
- Have client check spam folder
- Resend invitation via Clients tab
Users see 'Event not active' message
Users see 'Event not active' message
Causes:
- Event hasn’t reached start date yet
- Event has passed end date
- Event was manually deactivated
- Edit event to adjust dates
- Or toggle active status to “Active”
Styles aren't showing for users
Styles aren't showing for users
Solution:
- Edit event
- Verify at least one style pack is selected
- Check that partner has enabled styles in Branding tab
- Save changes and have users refresh
Next Steps
Configure Styles
Learn which styles to enable per event
Generate QR Codes
Create printable QR codes for venue
Manage Credits
Optimize credit allocation strategies
Live Gallery
Monitor and moderate event photos