Managing Credits - Creativa Labs Cabina

Credit System Overview

Credits are the currency that powers photo generations in Cabina. As a partner, you:

Purchase credits in bulk at wholesale rates
Allocate credits to events or clients
Monitor consumption as users generate photos
Top up events or accounts as needed

Partner Credit Balance

Viewing Your Balance

Your total available credits are visible in multiple places:

Wallet Tab: Primary credit management interface
Overview Tab: Quick balance display in stats cards
Event Creation: Shows available balance when allocating

Balance Components:

Credits Total: Total purchased credits
Credits Used: Sum of all allocated credits
Available: Total - Used (your unallocated balance)

Real-Time Updates: Your balance updates instantly when you allocate credits or make purchases. Refresh the page to ensure you’re seeing the latest data.

Purchasing Partner Credits

How to Buy Credits

Navigate to Wallet

Click the Wallet tab in your Partner Dashboard header.

View Current Balance

Your available credits display prominently at the top of the Wallet section.

Click 'Cargar Créditos'

Tap the purchase button (usually green or prominent call-to-action).

Select Credit Package

Choose from available partner packages:

Package	Credits	Price (ARS)	Price per 1K
Starter	10,000	~$8,000	$800
Professional	50,000	~$35,000	$700
Business	100,000	~$65,000	$650
Enterprise	250,000+	Custom	$500-600

Partner rates are discounted compared to end-user pricing. Contact sales for custom enterprise packages over 250,000 credits.

Complete Payment

Redirected to Mercado Pago checkout
Choose payment method (credit card, bank transfer, etc.)
Complete transaction
Receive email confirmation

Credits Added Instantly

Upon payment approval:

Credits added to your partner balance immediately
Success toast notification appears
Balance updates in Wallet view
Transaction recorded in history

Bulk Purchase Discounts

Larger purchases offer better value:

10K credits: Standard rate
50K+ credits: ~12% discount
100K+ credits: ~18% discount
250K+ credits: ~25%+ discount (contact sales)

Volume Calculation: If you run 10 events per month with 5,000 credits each:

Monthly need: 50,000 credits
Annual need: 600,000 credits
Recommendation: Purchase 100K packages quarterly or 250K+ annually for maximum savings

Allocating Credits

To Events

When creating or topping up events:

Create or Edit Event

New Event: Enter allocation in “Credits to Allocate” field
Existing Event: Click ShoppingCart icon in Events table

Enter Amount

Specify how many credits to allocate.Validation:

Cannot exceed your available balance
Must be positive number
Typical range: 500-50,000 per event

Confirm Allocation

Credits transfer from your partner pool to the event’s dedicated balance.Effects:

Your partner balance decreases
Event’s allocated credits increase
Event can now be used by participants

One-Way Transfer: Once credits are allocated to an event, they cannot be returned to your partner pool. Only allocate what’s needed.

To Clients

For white-label resale to clients:

Navigate to Clients Tab

Click Clients in dashboard header.

Select Client

Find the client card and click “Asignar $” (Assign Credits) button.

Enter Credit Amount

In the Client Top-Up Modal:

Enter number of credits
View your available balance
Confirm transaction

Client Receives Credits

Credits transfer to client’s account
Client can now allocate to their own events
You’re billed from your partner balance

Client Credit Flow:

Partner Balance
  → Allocated to Client Account
    → Client allocates to their Events
      → End users consume for generations

Client Management: This is useful for white-label scenarios where clients self-manage events but you control the credit supply.

Monitoring Credit Usage

Wallet Dashboard

The Wallet tab provides comprehensive usage analytics: Key Metrics:

Available Credits: Your current allocable balance
Total Purchased: Lifetime credit purchases
Total Allocated: Sum across all events and clients
Usage Trend: Graph showing consumption over time

Transaction History:

Lists all credit purchases
Shows allocations to events/clients
Displays timestamps and amounts
Filterable by date range

Per-Event Monitoring

In the Events tab: Progress Bars: Each event shows credit consumption:

Green (0-75%): Healthy usage
Orange (75-90%): Monitor closely
Red (90-100%): Top up urgently

Detailed View: Click on event to see:

Total allocated
Total used
Remaining balance
Average cost per generation
Peak usage times

Analytics Insights

Understanding Your Data:

Generations This Month: Total photos created across all events
Average Credits Per Generation: Helps estimate future needs
Most Active Events: Identifies high-performing events
Style Popularity: See which AI styles are most used

Credit Optimization Strategies

Accurate Allocation

Formula:

Event Credits = (Expected Guests × Photos Per Guest × Avg Cost) + Buffer

Example:
(150 guests × 3 photos × 100 credits) + 20% = 54,000 credits

Buffer Guidelines:

Small events (under 50 guests): +30% buffer
Medium events (50-200): +20% buffer
Large events (200+): +15% buffer

Bulk Purchasing

When to Buy More: ✅ Buy in advance if:

You have 5+ events planned in next 30 days
Current balance covers less than 2 weeks of typical usage
Promotional pricing is available

❌ Wait to buy if:

Uncertain about near-term event pipeline
Testing the platform (start small)
Cash flow constraints

Cost Per Event Calculation

Track profitability:

Event Cost = (Credits Allocated × Your Cost Per Credit)
Event Revenue = (Price You Charge Client)
Profit Margin = ((Revenue - Cost) / Revenue) × 100

Example:
Allocated: 30,000 credits
Your cost: $0.65 per 1K = $19.50
You charge: $50.00
Margin: (($50 - $19.50) / $50) × 100 = 61%

Preventing Waste

Avoid Over-Allocation:

Start conservative, top up if needed
Review past events for baseline estimates
Use analytics to understand typical consumption

Avoid Under-Allocation:

Running out mid-event creates bad experience
Keep phone accessible during events to top up
Set buffer of at least 15-20%

Top-Up Workflows

Emergency Top-Up During Event

If credits run low during an active event:

Receive Alert

Monitor dashboard or set up alerts (via support) for low balance.

Open Events Tab

Navigate to Events view on mobile or desktop.

Click Shopping Cart Icon

On the event row, tap the green ShoppingCart button.

Quick Top-Up

Enter amount (e.g., 5,000-10,000)
Confirm from available balance
Credits added in seconds

Verify

Check progress bar updated
Event continues uninterrupted
Users can keep generating

Best Practice: Always have at least 20,000 unallocated credits in your partner balance as an emergency reserve.

Scheduled Top-Ups

For recurring events or clients:

Set calendar reminders to review usage weekly
Allocate credits in batches (monthly or per event)
Use analytics to predict needs
Maintain minimum balance threshold

Transaction History & Reporting

Viewing Transactions

Wallet tab displays transaction log: Columns:

Date/Time: When transaction occurred
Type: Purchase, Allocation, Consumption
Amount: Credits involved
Balance After: Running balance
Description: Event/client name or purchase details

Export for Accounting

Coming Soon: Transaction export to CSV/Excel for accounting integration. Contact support for manual reports in the meantime.

Invoicing Clients

If you resell to clients:

Track allocations in Transaction History
Note credits allocated per client
Calculate cost using your pricing
Generate invoices externally (or use accounting software)
Reference transaction IDs for clarity

Credit Expiration & Policies

Do Credits Expire?

No. Partner credits never expire:

Purchased credits remain in account indefinitely
Allocated credits stay with events permanently
No time limit on usage

Refund Policy

Credits are Non-Refundable:

Once purchased, credits cannot be refunded
Once allocated, credits cannot be unallocated
Plan purchases carefully

Exceptions:

Platform technical issues preventing usage
Duplicate charges (refunded automatically)
Account closure (contact support for evaluation)

Troubleshooting

Payment succeeded but credits didn't arrive

Steps:

Wait 5 minutes for processing
Refresh the Wallet tab
Check email for payment confirmation
Check transaction history
If still missing after 15 min, contact support with transaction ID

Can't allocate credits to event

Possible Causes:

Insufficient partner balance (purchase more)
Event already deleted
Trying to allocate negative or zero amount
Typo in amount field

Solution:

Verify available balance in Wallet
Ensure event exists in Events tab
Double-check amount entered

Credits consumed faster than expected

Investigate:

Check Moderation view for event
Count actual generations vs. estimate
Review which styles were used (premium costs more)
Check for multiple generations per user

Adjust:

Limit to standard styles only
Communicate usage limits to guests
Top up as needed

Want to transfer credits between events

Not Possible: Credits cannot be moved between events once allocated.Workaround:

For future events, allocate conservatively
Top up from partner balance as needed
Over-allocated events can’t return credits (plan carefully)

Best Practices Summary

Purchase Strategy

📈 Buy in bulk for better rates
📊 Track monthly consumption trends
💰 Maintain 20K+ reserve in partner account
⏰ Purchase before events, not during

Allocation Strategy

🎯 Start with conservative estimates
📄 Use past events as baseline
🛡️ Add 20% buffer for uncertainty
🔁 Top up if needed, don’t over-allocate upfront

Monitoring Strategy

👀 Check Wallet dashboard weekly
🚨 Set alerts for events above 80% usage
📊 Review analytics after each event
📝 Document learnings for future planning

Next Steps

Create Events

Apply credit allocation strategies to new events

White-Label Setup

Configure branding for client events

Partner Onboarding

Review partner account setup

For End Users

For Partners

For Event Organizers

For Administrators

​Credit System Overview

​Partner Credit Balance

​Viewing Your Balance

​Purchasing Partner Credits

​How to Buy Credits

​Bulk Purchase Discounts

​Allocating Credits

​To Events

​To Clients

​Monitoring Credit Usage

​Wallet Dashboard

​Per-Event Monitoring

​Analytics Insights

​Credit Optimization Strategies

​Accurate Allocation

​Bulk Purchasing

​Cost Per Event Calculation

​Preventing Waste

​Top-Up Workflows

​Emergency Top-Up During Event

​Scheduled Top-Ups

​Transaction History & Reporting

​Viewing Transactions

​Export for Accounting

​Invoicing Clients

​Credit Expiration & Policies

​Do Credits Expire?

​Refund Policy

​Troubleshooting

​Best Practices Summary

​Purchase Strategy

​Allocation Strategy

​Monitoring Strategy

​Next Steps

Create Events

White-Label Setup

Partner Onboarding

Build docs developers (and LLMs) love

Credit System Overview

Partner Credit Balance

Viewing Your Balance

Purchasing Partner Credits

How to Buy Credits

Bulk Purchase Discounts

Allocating Credits

To Events

To Clients

Monitoring Credit Usage

Wallet Dashboard

Per-Event Monitoring

Analytics Insights

Credit Optimization Strategies

Accurate Allocation

Bulk Purchasing

Cost Per Event Calculation

Preventing Waste

Top-Up Workflows

Emergency Top-Up During Event

Scheduled Top-Ups

Transaction History & Reporting

Viewing Transactions

Export for Accounting

Invoicing Clients

Credit Expiration & Policies

Do Credits Expire?

Refund Policy

Troubleshooting

Best Practices Summary

Purchase Strategy

Allocation Strategy

Monitoring Strategy

Next Steps