Analytics require a Pro or Enterprise plan.
Select an analytics view
Traffic
Track visitors, page views, referrals, and human and agent traffic.
Assistant
Review assistant usage, conversation topics, satisfaction, and transcripts.
Search
Analyze search volume, frequent queries, and click-through rates.
User engagements
Understand content actions, navigation paths, and search and assistant funnels.
Feedback
View feedback over time, review specific ratings and written feedback, and track follow-up work.
Export analytics
Export dashboard data to CSV for analysis, reporting, or archival.
Stream analytics events
Send analytics events to Amazon S3 for downstream processing.
Filter by time period
Use the range selector in an analytics view to adjust the time period for the displayed data. Exports also use the selected time range.
